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Welcome!
Thank you for choosing Harvest
Table Catering at The University of Redlands for your upcoming event. We are a full-service catering company, and
we are dedicated to meeting the varied needs of our customers by creating
memorable, signature events. Whether
it’s a meeting break, tailgate party, wedding or evening reception, Harvest
Table caters to you!
Our services include: Pick-up,
drop off delivery on campus, staffed events on-campus. (Offsite catering when
available)
The following will help you to
familiarize yourself with the catering ordering process and polices of Harvest
Table Catering. We look forward to
delivering you an experience that will enrich and nourish your life/event.
Planning
Your Event & Menu
We offer an elaborate
selection of menu options for your event needs.
However, if you would like an item not on our printed or online menus,
we would be happy to custom design a menu to accommodate your specific needs. We have experts on hand to help create the perfect cuisine
just for you.
Our menus can be viewed at https://harvesttablecateringredlands.catertrax.com, or
you can request copies to be sent via email.
Please
consider the following when planning your event and placing your order:
Order
Minimums
To better serve all our
customers and operate in an efficient manner all orders have a 12-person
order minimum. If the menu for your event should fall below our stated
order minimums, we will be glad to provide you with a quote to fit your special
needs. Orders that come in below the minimum order requirements may incur an
additional fee.
Dietary Restrictions/Allergens
Please let us know as early as
possible if any of your guests have any dietary restrictions, allergies or are
vegetarian, vegan, dairy-free, nut-free and gluten free and will require an
alternate meal. Our talented culinary
team will be more than happy to prepare items suitable for any situation.
Note: For severe allergies with potentially
anaphylactic reactions, we cannot guarantee full omission of the offending
ingredient. This is due to the physical constraints of our own kitchen and that
of our specialist suppliers where the ingredients may be present within the
production environment.
How
to Place an Event Order
Once you are ready to place an
order, contact one of our event professionals at (909) 748.8959, or via email
at redlandscatering@harvesttableculinary.com. In
general, we ask that you provide us with at least ten days (10) of advance
notice before your staffed event and five (5) days advanced notice before a
pickup or drop off event. This allows us to secure everything needed to produce
your event and menu. For all events, please let us know your intent to utilize
any of our services as soon as possible so that we can add them to our
calendars and assist with the overall event planning. We know that our
customers sometimes don’t find out about an event until the last minute. We will do our best to accommodate all
requests, though please note that we might need to make some substitutions or
changes if certain items are not immediately available.
Our offices are open Monday through
Friday, from 8am to 4:30pm. We are also
available to meet with you in your office or wherever you find most convenient.
If you feel comfortable placing
your own order online, please feel free to do so by visiting https://harvesttablecateringredlands.catertrax.com and using
our online system. This option is
especially useful for placing orders after hours or when your event may not
require customization.
Venues and event spaces on
campus are booked through the Event Services Office. They may be reached by
calling 909.748.8116, M-F 8am-5pm or via email at events@redlands.edu. Our
offices communicate regularly to ensure successful event experiences.
Signed
Invoice
After we have finalized all the
details for your event, you will receive an invoice via email or in person that
will need to be signed and sent back to us. We ask that we have this signed invoice
as soon as possible to hold your date. This invoice will include the exact
times, location, estimated attendance and menu choices for your event. If an
order is placed less than 7 days before
your staffed event, we will try our
best to accommodate your needs. Charges for late orders with less than seven
days is $100 and less than 3 days is $250.
Final Guarantee/Changes to
your Invoice/Event Order
It
is required that Harvest Table Catering be notified of the exact number of
attendees of your event and any final changes to your invoice/event order no
later than ten business (10) days prior to the function in order to prepare for
your event by ordering food and scheduling staffing. If no guarantee is
provided by that date, the most recent number provided by the contracting party
will serve as the guarantee. That number will be considered the minimum that Harvest
Table will charge for and is not subject for reduction, even if the event has less
than the guaranteed number of guests attend. You may request an increase in your
guaranteed numbers within the ten (10) days, but no decreases can be made. No
changes can be made within three (3) days prior to your event. Harvest Table will try our best to
accommodate your needs and/or changes but please note that we cannot guarantee
menu selection or any special requests. If you change an
event after this deadline, some of the expenses already incurred cannot be
absorbed and will have to be billed.
Cancellations
All cancellations
must take place at least thirty (30) business day(s) before your function. If you cancel an event after this
deadline, some of the expenses already incurred cannot be absorbed and will
have to be billed. We will notify you of these charges prior to billing.
90-60 days in
advance 25% of estimated charges are due
59-30 days in
advance 50% of estimated charges are due
29 days or less
100% of estimated charges are due
Service
Charge
A fifteen percent (15%)
service charge will be included in the final billing on all food and beverage. The service charge covers office
staff, utilities, kitchen essentials, insurance, china, buffet décor, and all
necessary permits and other administrative expenses. Please note that the
service charge is taxable based on California State regulation 1603(f) and is
not a gratuity for the personnel. Gratuities are separate and is at the
discretion of the customer.
Staff
Information
We will provide the appropriate
number of uniformed bartenders, chefs and/or service attendants for you based
on the style, service level, location, and timing of your event.
If you would like additional
bartenders, chefs and/or service attendants to serve at your event (i.e.,
butlering hors d’oeuvres, carving food items, passing drinks, etc.), we are
more than happy to provide them at appropriate additional fees. (Additional
labor does apply to served plated meals).
Harvest Table will have event
staff available for the entire event to continue to provide service to the
guests and to oversee the completion of the event (excluding pickup orders).
Every event is a maximum of five
(5) hours of standard service. A Bartender is provided with the bar setup fee
for 3 hours (additional hours can be added with the rates below). If any event
exceeds the maximum pre-arranged time additional labor fees will apply.
Staffing rates are as follows:
Bartender
Chef Attendant
Service Attendant
Deposits/Paying
for Your Event
For university sponsored
events please supply us with the appropriate university budget account code, as
well as any required authorizations, to use for billing.
For non-university sponsored
events you can settle your contract amount by using check, cash or via credit
card. For these events, we require a deposit of 50% when you confirm your
event, with any remaining amount due ten (10) days prior to your event. Any
outstanding balances that may accrue the day of your event must be secured with
a credit card and payable the same day.
Food Removal Policy/Outside Food
Due
to state and local health regulations, it is also the policy of Harvest Table
that unused
food portions from your event cannot be removed from the event site.
No “To-Go” containers will be offered. Food and Beverages not consumed remain
the property of Harvest Table.
Items
purchased for pick up should be properly stored prior to the event and removed
and disposed of by the host of the event.
No
outside food & beverage, alcohol or otherwise, are allowed to be brought
onto the premises by an outside source without special permission from the
Harvest Table catering office.
Menu
Selection/Pricing/Substitutions
Our team has created a variety
of menus and services that fit your budget and event style. If there is something you do not see on our
standard menus, we would be happy to create a custom menu for you.
Harvest table reserves the
right to correct any menu pricing or descriptions at any time. Prices are
subject to change without notice due to market conditions. Harvest Table will
make substitutions when market conditions dictate or for any reason beyond our
control. Any substitutions will be of comparable or greater value and if
possible, you will be notified in advance.
Standard
On-Site Event Package
On the table: Harvest
Table on-site event packages include china or compostable, flatware and
glassware. Our inventory of china, flatware and glassware is limited and are
assigned to events in order of booking date. If china service is not available
on your event date, the charge for rental china will be charged to the
customer.
Linen: Harvest Table covers
all buffet and beverage station tables with our house linen at no additional
charge when you book a full-service event. We have a variety of colors in
standard tablecloths and napkins available to add for guest tables, check-in
tables or to your event. Upgraded or specialty linen are available upon request
at an additional cost.
Centerpieces:
Harvest Table provides a standard centerpiece on buffet tables for no
additional cost (ex. Lanterns, Candles, Artificial greenery/flowers). Live Specialty Flower centerpieces or
decorations can be used but are up to the event host to purchase separately and
make arrangements with Harvest Table prior to event date.
Alcohol
Service
All alcohol that is served by
Harvest Table must be purchased from Harvest Table Catering at Redlands and requires
a liquor license. State of California Alcohol Beverage Control requires a $250
non-refundable filing fee to obtain a license and that is charged to the
customer. This requires thirty day (30) day notice.
There will be a $100 bar setup
fee per bar. This fee includes one bartender for three (3) hours of service.
Any additional hours will be billed at $45 per hour, per attendant. (We
recommend one bartender for every 75 guests.)
Harvest Table and California
ABC requires that we request photo identification on any person who is of
questionable age and to refuse alcohol service if the person is underage or
proper identification cannot be furnished. We reserve the right to refuse service
to any person who in the server’s judgement, appears to be intoxicated.